Privacy Policy

MetroPosters.com (collectively referred to as the “Site”) is operated by Mike Governale, LLC (collectively referred to as the “Operator” or “We” or “Us”). We provide graphic design services and related products for sale through this site.

Purpose

We are committed to respecting and protecting the privacy rights of our Clients and visitors to this website, and we created this Privacy Policy to give you notice of how your private information will (and will not) be used by us. This Privacy Policy provides information on our policies and procedures regarding the collection, use and disclosure of personal information we receive from (1) Clients, and (2) Visitors who simply browse the site.

By using or accessing the Website in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use, and share your information in the following ways.

This Privacy Policy may be updated from time to time. We will notify you of any material changes by posting the new Privacy Policy on the Site. You are advised to consult this policy regularly for any changes.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

What Personal Data We Collect and Why We Collect It

Comments

When visitors leave comments on the site, that comment is reviewed and then posted to page on which the comment was submitted. We collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy. After approval of your comment, your profile picture is visible to the public in the context of your comment.

You should never put information in a comment that you would not want to be made public.

Contact Forms

If you submit information through any of our contact forms, that data is sent to us via email. You should never send sensitive information such as credit card numbers via email or contact forms as these methods of communication may not be secure.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Shopping Cart

If you interact with our online store or shopping cart, we may track products you’ve viewed in order to show you products you’ve recently viewed. We may also track your IP address and geo-location for purposes such as estimating taxes and shipping. We may also ask you to enter your shipping address so we can estimate shipping before you place an order, and send you the order.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to: send you information about your account and order, respond to your requests (including refunds and complaints), process payments and prevent fraud, set up your account for our store, comply with any legal obligations we have, such as calculating taxes, improve our store offerings, and/or send you marketing messages (if you choose to receive them).

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders. We will also store comments or reviews, if you choose to leave them.

Cookies

We use cookies, web beacons, and other storage technologies from third-party partners such as Google and Facebook for measurement services, better targeting ads, and for marketing purposes. These cookies, web beacons, and other storage technologies allow us to display promotional material to you on other sites you visit across the Internet. We may also share information about your behavior on the site with third parties (including operators of third-party websites and/or social networking sites) in order to show you targeted advertisements and other content that has been customized for you.

We use cookies to analyze user activity in order to improve the site. For example, we can use cookies to look at aggregate patterns like the average number of web pages that users view. We can use such analysis to gain insights about how to improve the functionality and user experience of the site.

We use cookies to gather certain information about users, such as browser type, server, language preference, and country setting, in order to store user preferences on our site to make your user experience more consistent and convenient. For example, we use cookies to maintain your logged in state when you visit our site repeatedly.

We use cookies, web beacons, and other storage technologies from third-party partners such as Google for measurement services, better targeting ads, and for marketing purposes. These cookies, web beacons, and other storage technologies allow us to display promotional material to you on other sites you visit across the Internet.

We use cookies to limit certain types of cyber attacks.

We use cookies to ensure users receive a consistent user experience while we conduct A/B testing on certain aspects of our site in order to improve our product offerings. We also use cookies to improve the performance and reliability of our site.

We use cookies during fraud reviews and investigations. Some of our cookie/device tracking happens via 3rd party vendors like SiftScience, other times we use our own indexes to identify activity related to specific cookies.

We may use cookies to anonymize traffic and activity data we collect about the use of our site.

If you use our online store or shopping cart, we’ll use cookies to keep track of cart contents while you’re browsing our site.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

PayPal

If you choose to use PayPal to finalize and pay for your order, you will provide your credit card number, directly to PayPal. PayPal’s privacy policy will apply to the information you provide on the PayPal website.

Stripe.com

Credit card transactions are also processed using Stripe.com, a secure third party payment processing company. When using your credit card to purchase our products, you may be redirected to their secure third party gateway in the form of an iframe popup. The information you provide for payment will be stored on their secure servers. We do not store any payment information on our servers for your protection.

Authorize.net

Credit card transactions may also processed using Authorize.net, a secure third party payment processing company. When using your credit card to purchase our product, you may be redirected to their secure third party gateway in the form of an iframe. The information you provide for payment will be stored on their secure servers. We do not store any payment information on our servers for your protection.

In order to make a purchase from us, you must use our shopping cart provider to finalize and pay for your order. Its privacy statement and security practices will also apply to your information. We encourage you to read that privacy statement before providing your information.

Chat

We communicate with our customers using a combination of email and live chat. This communication is facilitated through Crisp.chat. Chat histories are stored on their server. Other information, including your username and email address, are provided to Intercom when you sign up. This allows us to locate your account when we chat with you, which is necessary in order for us to provide sales, billing and technical support to our customers.

Google DoubleClick DART

Google uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to this and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy here: https://policies.google.com/technologies/ads.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Third Party Hosting, Serving and Storage

METROPOSTERS.COM MAY CONTRACT WITH A VARIETY OF THIRD PARTY SUPPLIERS/PROVIDERS/VENDORS/SOCIAL NETWORKS FROM TIME TO TIME, TO PROVIDE FOR OUR HOSTING, AUTHENTICATION, SERVING, STORAGE AND TELECOMMUNICATION NEEDS, ETC., INCLUDING WITHOUT LIMITATION STORAGE OF OUR USERS PERSONALLY IDENTIFIABLE INFORMATION. METROPOSTERS.COM AND MIKE GOVERNALE, LLC. SHALL NOT BE RESPONSIBLE OR LIABLE, AND HEREBY DISCLAIMS ALL RESPONSIBILITY AND LIABILITY, FOR CULPABLE (INCLUDING WITHOUT LIMITATION NEGLIGENT) ACTS OR OMISSIONS BY ITS THIRD PARTY SUPPLIERS/VENDORS.

No Information Collected from Children.

We will never knowingly collect any personal information about children under the age of 18. If we obtain actual knowledge that it has collected personal information about a child under the age of 18, that information will be immediately removed from any access. Because we do not collect such information, we have no such information to use or to disclose to third parties. We’ve designed this policy in order to comply with the Children’s Online Privacy Protection Act (“COPPA”).

Who We Share Your Data With

Other than the services listed above which are necessary to make this site function, we do not share (or sell) your information.

How Long We Retain Your Data

If you leave a comment or submit information through any of our contact forms, your comment and associated information are retained indefinitely. This is so we can recognize and approve any follow-up comments.

If you make a purchase from our online store, we generally store information about your purchase for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we may store order information for seven (7) years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

For users that register on our site (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Site administrators can also see and edit that information.

What Rights You Have Over Your Data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Online Privacy Policy Only

This Privacy Policy applies only to our online activities and is valid for visitors to our site with regards to the information that they shared and/or collect in Metro Posters. This policy is not applicable to any information collected offline or via channels other than this site.

Consent

By using our site, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.